Your teammates say they cannot hear you, or you cannot hear them in PUBG Mobile on Android? In most cases the cause is a single setting: the microphone permission. This guide walks through every check in order — as documented by Google and PUBG’s own support pages — so you can fix voice chat without reinstalling anything (checked October 2026).
First, figure out which problem you have
Fixes are different for each case, so test before you change anything:
- Teammates cannot hear you — the game is not getting your microphone signal. Start with the permission fix below.
- You cannot hear teammates — your speaker or in-game voice settings are the issue. Jump to the audio settings section.
- Both directions are dead — check the permission first, then the in-game audio settings.
Fix 1: Allow the microphone permission
Android lets every app control its own microphone access, and PUBG Mobile works the same way. Here is the standard Android path from Google’s support documentation:
- Open the Settings app on your phone.
- Tap Apps. On some phones, tap See all apps to show the full list.
- Find and tap PUBG Mobile.
- Tap Permissions.
- Tap Microphone and select Allow only while using the app (or simply Allow, depending on your phone model).
Google documents the standard microphone choices as “Allow only while using the app”, “Ask every time”, and “Don’t allow”. If the setting shows Don’t allow, the game cannot record your voice at all — that is the most common cause of dead voice chat. The exact menu names can differ slightly between phone brands, but every Android phone keeps the permission under the app’s info page.
Fix 2: Check the in-game audio settings
After the permission is granted, voice chat has its own switches inside the game:
- Open Settings (gear icon) → Audio in PUBG Mobile.
- Make sure Microphone is enabled, not muted.
- Check that Team Voice (voice chat for your team) is turned on.
- If you used the “loudspeaker/earphone” toggle in a match, confirm it is set the way you want — it controls where teammate voices play.
Fix 3: Quick checks that solve the stubborn cases
- Restart the game after changing the permission — Android applies it the next time the app starts.
- Disconnect Bluetooth devices (earbuds, car kits). Android can route your microphone to a connected Bluetooth device instead of the phone mic.
- Test the mic in another app, like a voice recorder. If it fails there too, the problem is your phone, not the game.
- Update PUBG Mobile from the Play Store. Old versions can misbehave after Android updates.
- Last resort: clear cache (Settings → Apps → PUBG Mobile → Storage → Clear cache). Do not clear data unless you accept re-downloading resources.
Frequently asked questions
Why can my teammates not hear me in PUBG Mobile?
Almost always because the microphone permission is set to “Don’t allow”. Change it under Settings → Apps → PUBG Mobile → Permissions → Microphone, then restart the game.
Does PUBG Mobile need microphone access all the time?
No. “Allow only while using the app” is enough — the game records your voice only while you are playing. Google documents this option for every Android app.
I allowed the mic but teammates still cannot hear me. Now what?
Restart the game so the permission takes effect, then check the in-game Audio settings (Microphone + Team Voice on). If it still fails, test your microphone in a voice recorder app to rule out a hardware problem.
Need game credits for PUBG Mobile? Our top-up guide hub explains how to do it safely through official channels — never through random resellers.
